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About Us

ALL ABOUT COOPS DIRECT...

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Hi! My name is Matt Hammond, and I am the creator and owner of Coops Direct. A couple of years ago, my sister needed a chicken coop for her brand new chooks, but she had great problems finding one. There was usually poor selection, lack of information, difficulty ordering or huge shipping expenses. When she finally got her coop, I fell in love with her chickens and really enjoyed the delivery of fresh eggs! I came up with the idea to start a genuine & trustworthy business to help people find the Chicken Coop or Rabbit Hutch of their dreams, and to give people choice from a large selection AND with budget-friendly prices & a money-back guarantee. And my sister is involved too! She is a qualified Veterinary Nurse and she assists with selecting safe & suitable coops/hutches, and calculating our recommended number of pets per coop.

A year later, and CoopsDirect is a hugely successful business with hundreds and hundreds of happy customers (check out our product reviews!). We are 100% Australian owned and operated, and our ever-expanding range includes a variety of quality products.

What makes us different? Two things:

First, we negotiate directly with manufacturers to get products DIRECT from the factory to your doorstep, cutting out the middlemen to keep our prices low and save you money.

Secondly, we pride ourselves on our CUSTOMER SERVICE. It is extremely important to us that we have happy customers, and want to ensure that CoopsDirect has a reputation for quality products AND service within the pet product retail community. We offer an Australia-based toll free customer service 1300 number, a money-back guarantee and low (sometimes free) shipping rates.

We offer a same-day response to any enquiries or issues, but will usually respond within 1 HOUR. Try us! We take customer service very seriously.

If you have any questions at all, please give us a call on 1300 851 712 - we'd love to hear from you!

Thanks for shopping with us!
Matt

 


 
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