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Can I visit your store, or pick up my item?

No. In order to keep our prices low we are a 100% online business and do not have stores or warehouses open to the public. But please remember we offer FREE and FAST delivery across Australia.

How long will my delivery take?

Depends on where you live! See our shipping & returns page for this information.

Do I need to be home when my delivery arrives?

Yes, generally someone will need to be home when the courier delivers - however, we will provide you with the tracking details for your item when it's dispatched and you may wish to contact the courier directly to make special arrangments (such as giving them authority to leave the item).

Are your coops & hutches weatherproof?

Yes! Our products are made of fir wood which has naturally occurring weatherproof properties (anti warping, anti rotting) and in addition to this they are treated with an additional layer of eco-friendly weatherproofing. This is why we are confident to offer a 12 month guarantee on all items we sell!